"The Sweetest Cure"
Policies & FAQs
Standard Order and Delivery....Love Joy Sweet Treats, Inc delivers in Brooklyn, Queens and Manhattan only right now. The delivery fee is $10 for Brooklyn, $20 for Queens and Manhattan. The minimum order for delivery is two dozen mini cupcakes or mini donuts, one dozen large or standard cupcakes, brownies, cookies, or any of our other yummy treats.
We request that all orders be placed by 12pm, 2 days prior to needing your sweet fix. and paid in full by cash or credit card by phone or in person. For large orders, please give us more advance notice, we greatly appreciate it. Please select from the menu of flavors available on our site the day of your requested delivery. For deliveries outside our delivery area, please contact us at (347) 543-5791 or at order@lovejoysweettreats.com to speak with a cupcaker. Additional charges may apply towards out of area delivery. Standard Pickup Order...We request that all pickup orders be placed by 12pm the day prior to pickup and can picked up from us at one of our outside markets we are attending as it corrosponds with your pick day. We ask that you please inform us while placing your order, so we can have your treats waiting for you at the market.
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Special Order and Delivery....Special orders require a one week or more notice and will be billed separately. A 50% deposit is required.
For wedding and catering events please arrange your order within 2-3 weeks. A 50% deposit is required. Final Payment must be made within 3 days of the event. Cancellations are subject to no refunds after deposits are made. Delivery instructions for special events and weddings please advise us when you call to place your order. Cancellations...For standard orders you can cancel on the same day only. No refunds or credits after the day of the order and payment.
For special events and weddings cancellations can be made within 72 hours only and before 12pm. No refunds one week before event. Shipping...Coming soon.......
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FAQs
Do I need to order my sweet treats in advance?
Yes... unless you want to stop by one of our flea/farmers markets we are doing on the day you need your fix. You can check here on our Find Us page or Facebook/Twitter page to see where we are on any given day. We frequently update our site so be sure to always check back to see where we are.
Do you deliver?
Yes! Love Joy Sweet Treats, Inc delivers in Brooklyn, Queens, and Manhattan only. Delivery fee for Brooklyn is $10 and for Queens and Manhattan there is a $20 charge. Please allow us a 2-3 hour time window for delivery to ensure your order gets to you in a timely fashion.
Can I phone/email a order for pickup or delivery?
Of course! you can email or call us to place a order someone will call or email you back with confirmation and instructions. *Note. delivery is not a free service.
Do you accept same day orders?
No we don't ...but your more than welcome to come by one of our markets and pick up some sweets you can check out our Facebook/Twitter page to see what flavors we have for that day.
Do I need to prepay for a pickup or delivery?
We kindly request payment in advance for pickup or delivery orders which can be made through paypal for now. If you need to pay by cash or check please inform us of this before completing your order as there are other details that go along with this procedure. If you are just stopping by one of our markets to pick up a delish sweet fix cash is accepted.
How do I know what flavors you have available at your markets?
You can check our Facebook/Twitter page to see what we have on our market days.
Can I have my Love Joy Sweet Treats shipped to me?
No not at this time...but don't worry you will soon be able to have your favorite treat shipped to you all over the world and maybe the moon soon..lol.
Keep checking back to stay informed.
How should I store my Love Joy Sweet Treats gems?
At Love Joy Sweet Treats we recommend that you store your sweet treats at room temperature. If your going to eat your sweets more that 24 hours after purchasing them, you can freeze them and they should be good up to about 10days after the date of purchase. To thaw your treats for consumption leave them at room temp for 2-3 hours before serving to ensure they are just right......then enjoy ;)
*Note this does not apply to cookies.
Do you cater weddings, baby showers, and other events?
Yes, we cater weddings, baby showers, corporate events, store openings, product launchings and other special moments in your life. We offer consultations for weddings and other special events. For more information please contact us via phone or email to discuss further.
Do you customize your sweet treats?
Yes! we can customize our sweet treats for any occassion or corporate event. There is an additional charge for this service depending on the extent of the customization. Please call us at 347-543-5791 to inquire about what we can do to make your next event memorable.
Does Love Joy Sweet Treats do onsite setup for catering orders?
Yes we do offer onsite set services of your sweets order, please note there is a set up charge and we are not responsible for clean up afterwards.
Does Love Joy Sweet Treats offer individual boxing?
Yes ...we do offer individual boxing for .60 extra per box. The boxes are standard boxes with or without the Love Joy Sweet Treats logo sticker on them.
For specialty boxes ...engraved, colored, etc...please give us a 2 weeks notice as to ensure that we can meet your creative needs. *Please note for specialty individual boxes there is a different charge than our standard individual boxes.
Do you offer gluten, dairy, sugar free or vegan friendly?
Of course! many of our sweet treats can be made to satisfy your dietary needs. Please feel free to call or email to inquire about a flavor not on the site menu and if it can be made to suite your dietary need.
Do you do adult sweets that include alcohol?
Why yes we do with a yum attached to that.... we have a wide variety of adult cupcakes, cakes, whoopies, and cookie sandwiches in luscious flavors to temp and tantilize your adult taste buds.
Yes... unless you want to stop by one of our flea/farmers markets we are doing on the day you need your fix. You can check here on our Find Us page or Facebook/Twitter page to see where we are on any given day. We frequently update our site so be sure to always check back to see where we are.
Do you deliver?
Yes! Love Joy Sweet Treats, Inc delivers in Brooklyn, Queens, and Manhattan only. Delivery fee for Brooklyn is $10 and for Queens and Manhattan there is a $20 charge. Please allow us a 2-3 hour time window for delivery to ensure your order gets to you in a timely fashion.
Can I phone/email a order for pickup or delivery?
Of course! you can email or call us to place a order someone will call or email you back with confirmation and instructions. *Note. delivery is not a free service.
Do you accept same day orders?
No we don't ...but your more than welcome to come by one of our markets and pick up some sweets you can check out our Facebook/Twitter page to see what flavors we have for that day.
Do I need to prepay for a pickup or delivery?
We kindly request payment in advance for pickup or delivery orders which can be made through paypal for now. If you need to pay by cash or check please inform us of this before completing your order as there are other details that go along with this procedure. If you are just stopping by one of our markets to pick up a delish sweet fix cash is accepted.
How do I know what flavors you have available at your markets?
You can check our Facebook/Twitter page to see what we have on our market days.
Can I have my Love Joy Sweet Treats shipped to me?
No not at this time...but don't worry you will soon be able to have your favorite treat shipped to you all over the world and maybe the moon soon..lol.
Keep checking back to stay informed.
How should I store my Love Joy Sweet Treats gems?
At Love Joy Sweet Treats we recommend that you store your sweet treats at room temperature. If your going to eat your sweets more that 24 hours after purchasing them, you can freeze them and they should be good up to about 10days after the date of purchase. To thaw your treats for consumption leave them at room temp for 2-3 hours before serving to ensure they are just right......then enjoy ;)
*Note this does not apply to cookies.
Do you cater weddings, baby showers, and other events?
Yes, we cater weddings, baby showers, corporate events, store openings, product launchings and other special moments in your life. We offer consultations for weddings and other special events. For more information please contact us via phone or email to discuss further.
Do you customize your sweet treats?
Yes! we can customize our sweet treats for any occassion or corporate event. There is an additional charge for this service depending on the extent of the customization. Please call us at 347-543-5791 to inquire about what we can do to make your next event memorable.
Does Love Joy Sweet Treats do onsite setup for catering orders?
Yes we do offer onsite set services of your sweets order, please note there is a set up charge and we are not responsible for clean up afterwards.
Does Love Joy Sweet Treats offer individual boxing?
Yes ...we do offer individual boxing for .60 extra per box. The boxes are standard boxes with or without the Love Joy Sweet Treats logo sticker on them.
For specialty boxes ...engraved, colored, etc...please give us a 2 weeks notice as to ensure that we can meet your creative needs. *Please note for specialty individual boxes there is a different charge than our standard individual boxes.
Do you offer gluten, dairy, sugar free or vegan friendly?
Of course! many of our sweet treats can be made to satisfy your dietary needs. Please feel free to call or email to inquire about a flavor not on the site menu and if it can be made to suite your dietary need.
Do you do adult sweets that include alcohol?
Why yes we do with a yum attached to that.... we have a wide variety of adult cupcakes, cakes, whoopies, and cookie sandwiches in luscious flavors to temp and tantilize your adult taste buds.